Team Supervisor (Overnights)

Wawa, Inc.Brownsburg, IN
2d$19 - $22Onsite

About The Position

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly. What You’ll Do: Handle customer inquiries, gather feedback, and support positive customer interactions. Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service. Provide direction, feedback, and recognition to Associates, driving productivity and performance. Enforce safety, security, and store policies, including crisis management protocols. Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Requirements

  • High School Diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Ability to communicate effectively, solve problems, and build relationships

Nice To Haves

  • Supervisory experience in retail, food service, or fuel industries is a plus

Responsibilities

  • Handle customer inquiries, gather feedback, and support positive customer interactions.
  • Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
  • Provide direction, feedback, and recognition to Associates, driving productivity and performance.
  • Enforce safety, security, and store policies, including crisis management protocols.
  • Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Benefits

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
  • At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
  • Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
  • Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
  • Employee Stock Ownership Plan (ESOP)
  • Tuition Reimbursement
  • 401(k) Plan
  • Medical/Dental/Prescription Coverage
  • Flexible Spending Accounts (Health Care & Dependent Care)
  • Employee Assistance & Wellness Programs
  • Employee Credit Union

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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