Team Services Coordinator Nike College/NFL

Fanatics•Tampa, FL

32d

About The Position

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ROLE OVERVIEW The Team Services Coordinator supports the day-to-day operational execution of College and NFL partner programs by coordinating orders, monitoring inventory, and facilitating communication across internal teams. This role plays a critical part in ensuring service commitments are met by providing organized, timely support to partners and by proactively identifying risks that could impact fulfillment. The coordinator works closely with Planning, Manufacturing, Distribution, and other cross-functional partners to help deliver a consistent, high-quality service experience throughout the season.

Requirements

A service-oriented mindset with the ability to support external partners and internal stakeholders effectively
Strong organizational skills and attention to detail, enabling you to manage multiple priorities simultaneously
Clear and professional communication skills, both written and verbal
The ability to work collaboratively across functions, including Planning, Operations, Manufacturing, and Distribution
A proactive approach to problem-solving, with comfort escalating issues and asking questions when needed
Strong analytical skills with comfort working with data, order tracking, and reporting to support operational decision-making
Reliability, adaptability, and a willingness to support team priorities as business needs evolve

Responsibilities

Support College and NFL partners by providing timely, accurate coordination and issue resolution to ensure a high level of service
Coordinate and track orders to ensure products are processed, documented, and delivered in line with service commitments
Partner with Manufacturing, Distribution, and Planning teams to surface and resolve potential product delays or service issues
Help identify and troubleshoot operational challenges that could affect contractual obligations, escalating when appropriate
Contribute to the execution of the departmental calendar, ensuring key milestones and seasonal priorities stay on track
Support cross-functional collaboration that enables consistent service levels during peak College and NFL seasons

Benefits

We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment.
Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future.
At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

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