Team Sales & Retail Store Manager

Kiefer Aquatics • Charlotte, NC

2d

About The Position

Kiefer Aquatics is a leader in the swimming industry, providing swim teams and retail customers with the finest products and exceptional service. When you join Kiefer, you will take on key store management responsibilities including leading and supervising day-to-day event activities, ensuring overall business performance, managing schedules, and helping drive sales with our teams and at our local events.

Requirements

• Bachelor's degree or equivalent.
• Knowledge of swimming, aquatics or the swim Industry.
• Able to work effectively independently.
• Industry leading service commitment mindset and execution with every customer interaction.
• Stay informed on industry trends, vendor products, and new technologies.
• Effective use of all Kiefer Aquatics systems and workflows.
• Build and maintain strong customer relationships.

Responsibilities

• Service competitive, high school and summer league swim teams with suit selections, apparel and equipment needs
• Coordinate fittings, meets, and team events throughout the year
• Work with internal departments to create proofs and custom webstores
• Work with vendors to design and order custom caps
• Provide on-site vending at team meets
• Manage team suit inventory levels for custom items stocked at corporate warehouse
• Oversee webstore order workflow and resolve order issues
• Work with vendors and internal custom departments to process VIK orders for teams
• Lead all marketing, processes and staff for the retail location.
• Manage day-to-day operations using Salespad, Lightspeed and MS Teams.
• Communicate with VP of Sales on weekly updates regarding store performance and team sales activities.
• Manage and implement schedules for retail locations and all high school, summer league and competitive fittings and meets.
• Oversee inventory management, including projections in conjunction with Buying Coordinator.
• Support outside sales efforts in acquiring new teams and events.
• Hire, train, and develop staff at retail locations.
• Direct all merchandising and maintain an organized, customer-friendly retail environment
• Keep up with industry trends and products from all our vendors.
• Communicate with staff members including team meetings and reviews.

Benefits

• We offer competitive benefits, including a 401K program, for full-time employees.
• We are an equal opportunity employer that thrives on the success of our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees