Team Member

$33,280 - $33,280/Yr

1210 - Dave's Hot Chicken - DHC 125th St. - New York, NY

Part-time,Full-time - Entry Level

New York, NY

About the position

The Team Member at Dave's Hot Chicken is responsible for various tasks within the restaurant, including guest service, food preparation, maintaining cleanliness, and teamwork. This role requires working in a fast-paced environment while ensuring a positive experience for guests and collaborating effectively with other team members.

Responsibilities

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities.
• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination.
• Communicate to their immediate supervisor when additional training guidance and practice is needed.
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success.
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions.
• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements.
• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed.
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms.
• Handle Guests' concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy.
• Follow all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities.
• Be performance-oriented and performance driven; understand performance expectations and are aware of performance results.

Requirements

• Current student or high school diploma/GED preferred.
• Must be at least 16 years old.
• Flexibility to work nights, weekends, holidays, opening and closing shifts.
• Ability to stand for long periods of time and work in a fast-paced environment.
• Ability to bend and stoop and lift 50 - 75 lbs. comfortably.
• Ability to work in close quarters and around heat.
• Positive attitude while conducting any and all duties.
• Commitment to guest satisfaction.
• Effective communicator with Teammates and the Restaurant Management Team.
• Excellent Time Management Skills.

Benefits

• Competitive hourly wage of $16 an hour.
• Flexible scheduling options for part-time and full-time positions.