Team Member

Goodwill Industries of Southeastern Wisconsin, Inc.Milwaukee, WI
Onsite

About The Position

Goodwill offers a career with purpose, where your work directly impacts the lives of people facing barriers to employment. It's a dynamic and fulfilling environment that provides opportunities for learning and growth through cross-training and advancement. As the largest Goodwill in the world, Goodwill Greater Milwaukee and Chicago is a people-driven organization with nearly 6,000 employees. The company emphasizes exceptional customer service and offers a path for personal and professional transformation.

Requirements

  • Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset
  • Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors

Nice To Haves

  • One year of customer service, retail, or production experience is preferred

Responsibilities

  • Support the Goodwill Mission by pricing donations that are then sold on the sales floor (Production Associate)
  • Achieve pricing goals and strategically price donations according to pricing guidelines to maximize mission funding (Production Associate)
  • Maintain an efficient flow of donations to ensure a smooth customer service experience (Production Associate)
  • Greet and thank donors while carefully accepting their donations (Donation Attendant)
  • Help keep the production area organized by sorting donations as they come in (Donation Attendant)
  • Deliver excellent customer service to donors and team members (Donation Attendant)
  • Organize the sales floor and make it easy for customers to find items (Sales Floor Associate)
  • Serve as ambassadors for Goodwill by providing outstanding customer service (Sales Floor Associate)
  • Answer any questions customers may have about Goodwill or donations (Sales Floor Associate)
  • Help customers navigate the store and ensure a pleasant shopping experience (Sales Floor Associate)
  • Build relationships with customers (Cashier)
  • Accurately ring up sales transactions (Cashier)
  • Inform customers how their purchases are helping someone get a job (Cashier)
  • Ensure every customer leaves with a positive impression of Goodwill (Cashier)

Benefits

  • Starting rate at $15.00 per hour!
  • Employee Referral Program for more details on how to earn $250 or more per referral
  • Flexible scheduling so you can have a life
  • No extended hours for the holiday season so you are able to enjoy time with your family and friends!
  • Career growth opportunities through our specialized training and development, including customer service training
  • A guaranteed ten thousand steps to keep you active and healthy!
  • 20% store discount on purchases
  • Early access to your wages
  • Never the same day (or the same donation) twice!
  • Once hired, refer your friends to add more money to your pocket after they complete their probationary period!
  • Competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more

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What This Job Offers

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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