Team Member

MilkShake Factory ArvadaArvada, CO

About The Position

At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place. We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks: Enjoy a 'chill' work attire Be part of a rapidly growing concept Develop into a chocolate-tasting expert – other chocolates will never taste the same Become a valued member of a cool team and local neighborhood community Embark on a journey with us where there is room to grow and develop internally Come shake things up with MilkShake Factory! Exciting news - we're expanding our operations coast to coast! POSITION OVERVIEW Our Team Members keep things spinning and shaking during scheduled shifts. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer.

Requirements

  • Strong communication skills, interpersonal skills, and exceptional customer service skills
  • Proven ability to work in a fast-paced team environment
  • Attention to detail and safety requirements
  • Manual dexterity and good hand-eye coordination
  • Previous customer service and cash handling experience is a plus
  • Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
  • Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds

Responsibilities

  • Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how.
  • Be the ultimate brand advocate, rocking stellar customer service with an authentic vibe.
  • Elevate sales by getting creative with sampling, product recommendations, and subtle upselling moves.
  • Show off your skills by whipping up top-notch milkshakes, sundaes, and dipped chocolates, all while maintaining the coolest store vibes.
  • Dive into the retail game, fulfilling chocolate cravings with flair.
  • Tackle customer concerns like a pro, keeping a chill demeanor.
  • Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers.
  • Dive into promotional prep, making the store pop with seasonal magic.
  • Keep it safe and tasty, reporting any food quality vibes to the boss.
  • Ready for more? Embrace the unpredictable and dive into any other cool duties that come your way!

Benefits

  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development
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