Team Member

Yogurtland•Sherman Oaks, CA

17d•$20 - $21

About The Position

POSITION OVERVIEW: A Team Member is responsible for providing excellent guest service while performing assigned duties. Team members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards. Upholds and executes the Mission, Vision and Values of the company and assists others in doing the same. JOB RESPONSIBILITIES: Provide excellent customer service by delivering food and beverages, performing table touches, and ensuring guest satisfaction throughout their dining experience. Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds. Ensure food quality standards are met. Ensure cleanliness, health and safety standards are maintained at all times Maintain cleanliness of dining area, restrooms, and back restaurant areas Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties Assist in completing required checklists and forms Assist in training, coaching and development of newly hired Team members Requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. Other job-related activities as requested

Requirements

Outstanding customer service skills.
Ability to operate all equipment and machinery unless exempted by law.
Ability to solve problems quickly and effectively.
Ability to maintain a fast pace.
Ability to communicate clearly and concisely.
Ability to complete initial and subsequent training (Yogurtland U)
Be dependable
Follows all Standard Operating Procedures.
Basic math skills will be required.
Able to work independently.
Food Handler's Card
Workplace Violence Prevention Training
Harassment Training
Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends

Nice To Haves

Customer Service experience, preferred

Responsibilities

Provide excellent customer service by delivering food and beverages, performing table touches, and ensuring guest satisfaction throughout their dining experience.
Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
Ensure food quality standards are met.
Ensure cleanliness, health and safety standards are maintained at all times
Maintain cleanliness of dining area, restrooms, and back restaurant areas
Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties
Assist in completing required checklists and forms
Assist in training, coaching and development of newly hired Team members
Requires bending, standing, and walking the entire workday.
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Other job-related activities as requested