Team Member (FT & PT)

Splash InBowie, MD
$16 - $18Onsite

About The Position

As a Tunnel Car Wash Team Member at Splash In, you’ll help keep our tunnel running safely and smoothly while delivering a fast, friendly experience for every customer. You’ll work outdoors, stay active, and be part of a team that takes pride in doing things the right way—safely, efficiently, and with a “customer-first” mindset.

Requirements

  • High School Diploma or equivalent (preferred) -or- ability to complete employer-paid GED program.
  • Comfortable working outdoors, assisting customers, and recommending/upselling products when appropriate.
  • Ability to lift up to 30 lbs.
  • Flexibility to work weekdays, weekends, and holidays (car washes operate 7 days a week).
  • Ability to perform the essential functions of the role with or without reasonable accommodation.

Nice To Haves

  • Experience in customer service or sales.
  • Strong teamwork and communication skills.
  • Comfort adapting to change in a fast-paced environment.

Responsibilities

  • Operate the tunnel car wash system by following standard procedures and keeping equipment running effectively.
  • Monitor tunnel performance, water/chemical levels, and flag issues promptly to keep operations moving.
  • Greet customers, answer questions, and guide them through payment and wash preparation steps.
  • Help customers prep vehicles for the wash (e.g., guiding onto conveyor, confirming windows closed, antennas retracted, and loose items secured).
  • Follow all safety protocols, including chemical handling, PPE use, and traffic flow guidelines.
  • Maintain cleanliness across the facility (tunnel, wash bay, vac areas, trash, and general site upkeep).
  • Pitch in where needed—tire shine, loading, stocking, greeting—to support efficiency and the overall customer experience.

Benefits

  • Financial Well-being: 401(k) with employer-matched contribution up to 7% and financial planning assistance.
  • Career Growth: Advancement opportunities in the Mid-Atlantic region.
  • Employee Discounts: Free coffee and fountain beverages, plus discounts on fresh food and car washes. Enjoy discounts on theme parks, Broadway shows, concerts, travel, shopping, dining, and wellness services.
  • $500 LifeBalance Account: Annual contribution for eligible healthcare expenses (eligibility after 6 months of employment).
  • Education: GED completion program for sales associates.
  • Paid Time Off: Vacation starting at 2 weeks, sick and personal leave, plus paid holidays, including an annual floating holiday.
  • Paid Community Engagement: 2 paid community service days each year.
  • Paid Parental Leave for new parents.
  • Education and Development: 100% tuition reimbursement, robust development programs, and certificate program assistance (up to 100% employer-paid). Employer-paid GED completion program is also available for sales associates.
  • Healthcare: Affordable medical, dental, and vision plans with an option for a health savings account.
  • Insurance: Pet insurance, basic life insurance, and short- and long-term disability coverage.
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