Team Member

Playa Bowls • Mansfield Center, CT

20h • Onsite

About The Position

Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, with a mission to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 350+ unit operator and franchisor of the leading fast casual restaurant concept, with continued rapid growth expected. The company is looking for a positive, enthusiastic, and people-oriented individual with a passion for superfoods, healthy living, and fruit. As a Team Member, you will play a key role in creating an exceptional guest experience, from helping new customers discover their perfect superfruit blend to crafting high-quality bowls with care and creativity. You will also be responsible for maintaining a clean, welcoming environment while upholding food quality and company standards. The ideal candidate thrives in a fast-paced setting, is excited about growth and innovation, and appreciates a good food pun.

Requirements

• Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
• Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
• Collaboratives effectively with team, fostering a positive and productive work environment
• Skilled at prioritizing tasks to meet customer demands during peak hours
• Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
• Ensuring accurate orders and maintaining food presentation standards

Responsibilities

• Maintain a clean, organized, and welcoming environment throughout the shop
• Manage your time effectively to complete all tasks and responsibilities efficiently
• Foster a positive and friendly atmosphere for both guests and fellow team members
• Ensure food quality by checking for consistency, flavor, and overall presentation
• Prepare ingredients and assemble bowls, smoothies, and other menu items with care and accuracy
• Operate the point-of-sale (POS) system to take and process customer orders
• Answer customer questions and address concerns in a friendly and helpful manner
• Accurately take and assemble customer orders in a timely manner
• Restock supplies, replenish condiments, and assist with inventory management as needed
• Communicate any inventory shortages or product concerns to the supervisor promptly
• Represent and embody the Playa Bowls mission, purpose, and core values in every interaction

Benefits

• Competitive Pay + Tips: Enjoy a competitive hourly wage along with both credit card and cash tips — your hard work pays off!
• Professional Development: Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.
• Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.
• Employee Discounts: While on shift, enjoy 50% off and one free bowl. When you're off the clock, you still receive 30% off — it's a win-win!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees