Ottumwa Team Member PT

CHAMPION XPRESS CAR WASH•Ottumwa, IA

1d•Onsite

About The Position

This position is accountable for achieving key performance indicators related to excellence, hard work, stewardship, difference, and community, specifically ensuring 100% of vehicles are prepped and loaded safely and 100% of daily operational tasks are completed. The role involves a variety of duties centered around car wash operations, including guest interaction, vehicle preparation, equipment operation and maintenance, and overall facility cleanliness.

Requirements

Willing to work in all weather conditions (cold, hot, wet, rain, snow)
Able to lift up to 50 lbs.
On your feet 100% of the day and outside
Attend all mandatory training sessions
Attend all mandatory team meetings and cleaning

Responsibilities

Be knowledgeable on property safety and layouts
Be knowledgeable of what not to wash
Be knowledgeable of tunnel equipment
Greet guests as they approach the car wash tunnel
Safely guide and load each vehicle per size
Use bug prep gun to properly prepare vehicles for wash process
Remove mud in wheel wells when appropriate
Perform safety inspection of vehicles before wash
Make key adjustments to car wash equipment
Be knowledgeable on E-Stop Locations
Handle tunnel incidents effectively and safely
Be responsible for vacuum service process
Participate in the nightly close down checklist
Engage with each guest using the 4 Steps of Service
Be knowledgeable on 3 Single Wash packages
Inform all retail guests about Memberships
Be able to present our Difference
Train new Team Members on approved training modules
Aid in member visit success rate, including License Plate Recognition and RFID sticker reads
Communicate key vehicle information and equipment retracts to crew
Observe vacuum area for guest satisfaction
Be knowledgeable on membership management
Be fluent in the LEAP Conflict Resolution process
Complete daily shift report to document shift performance
Maintain a clean, organized car wash facility
Learn how to safely open and close the car wash with leadership
Safely use ladders and engage e-stop while cleaning
Learn backroom safety and equipment knowledge
Adhere to all company policies, procedures, safety standards and codes of conduct
Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
Perform landscaping, weed control and lot maintenance
Perform any other duties directed by leadership