Team Member
About The Position
At MilkShake Factory, the mission is to craft moments of joy through handspun milkshakes and premium chocolates, a craft perfected since 1914. The company is expanding its legacy and operations coast to coast. Joining the team offers perks like a 'chill' work attire, being part of a rapidly growing concept, developing into a chocolate-tasting expert, becoming a valued team member in a local neighborhood community, and opportunities for internal growth and development. Team Members are responsible for keeping things spinning and shaking during scheduled shifts. They will be trained to have a strong understanding of the company, culture, and team, with a focus on providing an unforgettable experience for every customer.
Requirements
- Strong communication skills, interpersonal skills, and exceptional customer service skills
- Proven ability to work in a fast-paced team environment
- Attention to detail and safety requirements
- Manual dexterity and good hand-eye coordination
- Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
- Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds
Nice To Haves
- Previous customer service and cash handling experience
Responsibilities
- Bring your A-game to MilkShake Factory and join a team that thrives on excellence, integrity, and serious know-how.
- Greet and engage with guests, recommend the best shakes, and pair chocolates to enhance their experience.
- Boost those sales with your creative flair—sampling and product recommendations to maximize average ticket charge.
- Craft delicious milkshakes and chocolates with care and attention to detail.
- Contribute to a positive team atmosphere by showing up ready to give your best.
- Keep the ship sailing smoothly by maintaining the stockroom, coolers, and freezers.
- Maintain a clean and welcoming store environment for guests.
- Dive into promotional prep, making the store pop with seasonal magic.
- Keep it safe and tasty, reporting any food quality issues to the manager.
- Most importantly - have fun while creating unforgettable experiences!
Benefits
- Free milkshake during shift
- 40% employee discount
- Competitive wages + tips
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Enjoy a 'chill' work attire
- Be part of a rapidly growing concept
- Develop into a chocolate-tasting expert – other chocolates will never taste the same
- Become a valued member of a cool team and local neighborhood community
- Embark on a journey with us where there is room to grow and develop internally
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
