Team Member, Petsense

Tractor Supply Company
20h

About The Position

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Requirements

  • Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred.
  • Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Nice To Haves

  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
  • Strong communication and problem-solving skills.
  • Basic computer skills.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Responsibilities

  • Maintain regular and predictable attendance.
  • Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
  • Take the initiative to support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
  • Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company
  • Recovery of merchandise
  • Participate in mandatory freight process
  • Complete Plan-o-gram procedures (merchandising, sets, and resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
  • Complete all documentation associated with any of the above job duties
  • Team Members also may be required to perform other duties as assigned.

Benefits

  • Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
  • Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
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