Team Member

Yogurtland•Huntington Park, CA

26d•$20 - $21

About The Position

POSITION OVERVIEW: A Team Member is responsible for providing excellent guest service while performing assigned duties. Team members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards. Upholds and executes the Mission, Vision and Values of the company and assists others in doing the same. JOB RESPONSIBILITIES: Provide excellent customer service by delivering food and beverages, performing table touches, and ensuring guest satisfaction throughout their dining experience. Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds. Ensure food quality standards are met. Ensure cleanliness, health and safety standards are maintained at all times Maintain cleanliness of dining area, restrooms, and back restaurant areas Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties Assist in completing required checklists and forms Assist in training, coaching and development of newly hired Team members Requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally. Other job-related activities as requested REQUIREMENTS: Outstanding customer service skills. Ability to operate all equipment and machinery unless exempted by law. Ability to solve problems quickly and effectively. Ability to maintain a fast pace. Ability to communicate clearly and concisely. Ability to complete initial and subsequent training (Yogurtland U) Be dependable Follows all Standard Operating Procedures. Basic math skills will be required. Able to work independently. REQUIRED CERTIFICATIONS and TRAINING: Food Handler's Card Workplace Violence Prevention Training Harassment Training QUALIFICATIONS: Customer Service experience, preferred Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends Duties, Responsibilities, and/or Activities may change at any time, with or without notice. CG Yogurt/SoCal Frozen Treats. will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008) Compensation: $20.00 - $21.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The Pioneers of Self-Serve Frozen Yogurt When Yogurtland opened its doors, in 2006, in Fullerton, CA, owner Phillip Chang had one goal in mind: provide a self-serve frozen yogurt experience that gives customers the highest quality ingredients and flavors to fill their cups. Now over 15 years later, Yogurtland continues to fulfill Phillip's vision and is the leading frozen yogurt brand with over 250 locations in the U.S. and internationally. It's simple: real ingredients make great flavors. Ingredients sourced from around the world to bring you most authentic tasting flavors out there. From creating our own recipes to producing our delicious flavors, our Dairy is where all the magic happens from start to finish! At Yogurtland we're in the community for the community. Our company was built on the principles of Love, Joy and Hope and each day, we strive to uphold them. Seeing friends laughing as they catch up over a cup of frozen yogurt and watching children's eyes light up as they swirl their first cups is what makes us smile. Create a Froyo Moment Being able to share our passion of bringing the best ingredients and flavors to you in the most delicious way is the most rewarding experience. We look forward to creating more memories - and flavors - with you!

Requirements

Outstanding customer service skills.
Ability to operate all equipment and machinery unless exempted by law.
Ability to solve problems quickly and effectively.
Ability to maintain a fast pace.
Ability to communicate clearly and concisely.
Ability to complete initial and subsequent training (Yogurtland U)
Be dependable
Follows all Standard Operating Procedures.
Basic math skills will be required.
Able to work independently.
Food Handler's Card
Workplace Violence Prevention Training
Harassment Training

Nice To Haves

Customer Service experience, preferred
Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends

Responsibilities

Provide excellent customer service by delivering food and beverages, performing table touches, and ensuring guest satisfaction throughout their dining experience.
Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.
Ensure food quality standards are met.
Ensure cleanliness, health and safety standards are maintained at all times
Maintain cleanliness of dining area, restrooms, and back restaurant areas
Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties
Assist in completing required checklists and forms
Assist in training, coaching and development of newly hired Team members
Requires bending, standing, and walking the entire workday.
Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Other job-related activities as requested