Team Member - Flying Ace Express Car Wash

Express Wash ConceptsDayton, OH
Onsite

About The Position

Join Flying Ace Express Car Wash, part of Express Wash Concepts, one of the region’s fastest-growing companies. This role offers a path to growth and success, starting at $15.00/hour with opportunities to advance to leadership roles. The company is committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to communities. As a Team Member, you will focus on providing exceptional customer service, engaging potential customers, and selling monthly unlimited car wash packages and upselling products to existing customers.

Requirements

  • High school diploma or equivalent, or current enrollment
  • Ability to work flexible hours, including weekends
  • Stand and move throughout the site for the entire shift in a fast-paced environment
  • Work outdoors in all weather conditions
  • Lift up to 25 lbs. consistently and up to 50 lbs. occasionally
  • Positive attitude, willingness to take direction, and a professional appearance
  • Follow safety guidelines and wear the required safety equipment

Responsibilities

  • Educating our customers on the benefits of our Unlimited Wash Club
  • Greet and exceed customer expectations through long-lasting first impressions
  • Actively engage with customers pre/post wash to ensure 100% satisfaction
  • Maintain quality assurance through accurate Quality Control checks
  • Comply with all safety protocols and standard operating procedures
  • Properly address all customer escalations in a calm and collected manner
  • Understand and operate basic functional retail equipment (computer, POS, etc.)
  • Pitch our membership when interacting with new customers
  • Learn the wash process and equipment to expand the knowledgebase
  • Perform other related duties as required and assigned

Benefits

  • Pay increases tied to training and skill development
  • Recognition programs
  • Ongoing training and professional development
  • Unlimited Wash Club membership
  • 50% off retail items
  • Company-provided uniforms
  • Paid vacation (per Employee Manual)
  • Clear growth and development opportunities across 130+ locations
  • A supportive team environment focused on coaching, training, and celebrating wins
  • Opportunities to give back through community partnerships and EWC Cares
  • 401(k) with company match up to 4%
  • Educational reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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