Team Member

Pizza Hut•Makawao, HI

20d•$17

About The Position

PURPOSE Performs a variety of duties which may include the duties of a CSR, Dough Prep, Cut & Pack, Cook, WingStreet, and Receiving & Stocking.

Requirements

Must be able to perform basic math skills.
Demonstrates ability to understand and implement written and verbal instructions.
Must be able to speak, read, write and understand the primary language used in the work location.
Must be able to communicate clearly, courteously and efficiently if assigned to duties requiring customer interaction.
Minimal hazards.
General office working conditions.
Must obtain a Tuberculosis Clearance Certificate.
Position requires well-paced mobility for periods minimum of four (4) hours in length.
Requires standing and walking for the entire workday.
Must be able to bend and stoop on occasion.
Must be capable of strenuous lifting and carrying activity for short periods of time (during deliveries).
Must have the ability to lift up to 40 lbs occasionally.

Nice To Haves

Previous food service and/or cash handling experience preferred but not necessary

Responsibilities

Providing quick and efficient service to customers
Greeting customers and taking their food and beverage orders
Accurately recording customer’s orders on to POS system and computes the amount of the bill
Checking orders to ensure that guest is receiving a complete and correct order.
Informing kitchen staff of shortages or special requests
Taking trash out to dumpster
Sweeping and keeps exterior lot clean at all times throughout the shift
Ensuring an accurate accounting of all transactions, collections and disbursements during work shift
Receiving cash drawer at beginning of work shift and verify the accuracy by counting money in cash drawer
Obtaining and reviews of information regarding price changes or menu specials.
Entering guest orders into POS and verify orders for accuracy
Following all cash handling policies
Collecting cash or charge payments from guests. Make change for cash transactions and provide receipts to guests
Counting money and charge payments in cash drawer at end of shift
Reconciling cash receipts and charge sales with total sales to verify accuracy of transactions
Maintaining cleanliness of lobby and register areas, stocks counters, display refrigerators and steam table (if applicable) neatly, accurately and in a timely fashion as per menu
Checking to ensure that all display foods are presented attractively as per standards
Displaying food under appropriate hot or cold conditions as per standards
Keeping display equipment clean and free of debris at all times or as assigned
Cleaning workstation thoroughly before leaving area assignment.
Relaying relevant comments received from customers directly to supervisor.
Being responsible for dough preparedness as prescribed by Manager In Charge
Complying with all portioning, quality standards, rules, policies, and safety procedures.
Prepping food items as assigned by Manager In Charge
Selecting and transporting raw items to work area and back. Stores finished products in proper places.
Selecting proper equipment and utensils to prepare items as procedures require – slicer, dough mixer, whips, pitcher, proofer, bun-o-matic, retarder and dough roller.
Following all food safety procedures
Checking workstations for presence of small equipment, assembly materials, paper goods and condiments.
Being responsible for product assembly, product quality checks, and calls out preparation times for all orders.
Monitoring oven setting according to Pizza Hut standards.
Verifying orders are complete and accurate
Checking all finished products to ensure compliance with Pizza Hut standards.
Communicating with cooks, front line personnel and MIC for quality controls and feedback.
Being responsible and required to prepare and assemble all products according to the customer’s order and according to Pizza Hut portioning specifications
Setting up the maketable by checking the worktable, counter, dough cabinets, and line refrigeration to ensure they are properly stocked prior to the meal production period.
Checking all workstations (maketable, pasta) for presence of appropriate small wares, assembly materials, and stock levels
Monitoring all food production areas for safety and sanitation practices and procedures. Checks for cleanliness and ready for customer and provides direction/takes action as necessary
Setting up production cycles, ensure proper inventory levels are available, and calls to back up or replenish items as necessary
Reading order on monitor or printer as they appear. Calls out and coordinates specials/missing items to ensure quick service. Tracks preparation times on all orders checks weight and appearance and passes items into oven
Periodically monitoring the need of food and materials supplies, takes action as necessary.
Dishwashing as necessary
Communicating clearly and effectively to food production personnel, receives information and feedback from them on their needs, and takes action based on observation and information received
Cleaning and sanitizing workstations on an ongoing basis during meal preparation periods and at the end of the meal period
Monitoring work of kitchen staff in the completion of their close-down duties and responsibilities
Setting up and maintaining the flyer in accordance with brand operating standards
Utilizing the fryer to cook menu items as they appear on the monitor or printer
Saucing and package wings according to brand standards
Prepping wings and stock WingStreet areas as necessary
Being responsible for the receipt and storage of all food, supplies and materials received in the restaurant using proper EXPERT, FIFO and Pizza Hut procedures
Receiving all food, supplies, and materials
Checking all incoming items for count, quality and specification
Ensuring that items are received and stored at the proper temperatures
Maintaining the completion and compliance of all delivery and inventory records as defined by proper Pizza Hut procedures
Keeping all storage areas and inventory in a neat and orderly fashion
Maintaining the quality of the restaurant products by ensuring that all inventory is dated properly before storing to effect proper FIFO usage
Maintaining the safety of the restaurant by ensuring that all storage areas are free of hazardous conditions
Performing other duties as assigned
Ensuring that safety is a priority for all employees. Act in a safe manner and do not put self or others at risk. Safety is everyone’s responsibility