Team Member (Subway)
About The Position
The Team Member at Subway is responsible for providing excellent customer service, preparing food according to Subway’s recipes and safety standards, and maintaining a clean and organized work environment. Key duties include greeting customers, assisting with orders, operating kitchen equipment, handling cash transactions accurately, and managing inventory. The role also involves adhering to company policies, ensuring food safety, and collaborating with team members to ensure smooth operations, including opening and closing duties. Ongoing training is part of the role to learn new products and best practices.
Requirements
- Strong customer service skills and a positive attitude.
- Ability to work efficiently in a fast-paced environment.
- Basic math skills for handling cash transactions.
- Good communication skills and the ability to work well as part of a team.
- Attention to detail and the ability to follow instructions.
- Ability to stand for long periods.
- Ability to lift and carry up to 25-50 lbs.
- Ability to work in a fast-paced environment, especially during busy hours.
Nice To Haves
- Previous experience in food service or customer service.
- High school diploma or equivalent.
Responsibilities
- Greet customers in a friendly and welcoming manner.
- Assist customers with their food orders, providing recommendations and explaining menu items when necessary.
- Ensure customers have an enjoyable experience by delivering quick and friendly service.
- Address customer concerns or complaints in a professional manner and escalate issues to management when necessary.
- Prepare sandwiches, salads, and other menu items following Subway’s recipes and safety standards.
- Ensure the correct portion sizes and ingredients are used according to company standards.
- Operate kitchen equipment such as ovens, toasters, and slicers safely and efficiently.
- Maintain a clean and organized food prep area, ensuring all ingredients are fresh and properly stored.
- Follow proper cleaning protocols to maintain a clean and organized work environment.
- Clean and sanitize work surfaces, kitchen equipment, and dining areas regularly.
- Ensure that food safety standards and sanitation procedures are adhered to, including washing hands and maintaining proper hygiene.
- Operate the cash register and handle customer transactions accurately.
- Process payments through cash, credit/debit cards, and other forms of payment.
- Issue receipts, provide change, and ensure all transactions are processed correctly.
- Maintain a balanced cash drawer by following proper cash handling procedures.
- Monitor stock levels and notify management when supplies are low.
- Assist in receiving deliveries, checking product quality, and organizing stock.
- Help to rotate stock and ensure that food products are used before their expiration dates.
- Work effectively with other team members to ensure a smooth workflow during busy periods.
- Assist with opening and closing duties, including cleaning, organizing, and preparing the restaurant for service.
- Communicate with team members and managers to ensure all tasks are completed efficiently.
- Follow all company policies and procedures regarding food preparation, safety, and customer service.
- Ensure compliance with health and safety regulations, including food handling and cleanliness standards.
- Participate in ongoing training to learn new products, services, and best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
