Team Member

Caribou Coffee Operating Company • Plymouth, MN

92d • $11 - $18

About The Position

The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

Requirements

• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
• Must be at least 16 years of age.

Nice To Haves

• Restaurant, retail, or guest service experience.

Responsibilities

• Provides incredible Guest Service by developing personal ongoing relationships with guests.
• Practices active listening and connection.
• Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality.
• Makes enthusiastic and knowledgeable recommendations to delight guests.
• Creates day making experiences that spark a chain reaction of GOOD.
• Hand-crafts beverages to order per Caribou standard operating procedures.
• Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures.
• Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities.
• Takes guest orders & manages cash drawer and follows all cash handling policies and procedures.
• Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards.
• Actively thinks and acts upon what the team and guest will need in the future.
• Differentiates between problems that can be solved directly and when to ask for leader support.
• Understands that the team is managing multiple priorities and willingly takes direction from leaders.
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Brings joy to the opportunity to interact with others and make fun happen.
• Relishes the opportunity to be helpful to others - both to team members and guests.
• Has a learner's mentality and has a desire to get better and do things correctly and effectively.
• Shows up in every situation looking to do the right thing, serve with love and make the biggest difference.
• Takes ownership for and is eager to make a positive impact on others.
• Shows up ready and willing to be a reliable team player and support one another.
• Is resilient under pressure and is willing to ask for help.

Benefits

• Equal Opportunity Employment
• Accommodations for disabilities or special needs.

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed