Team Member Supervisor
About The Position
Provide exceptional guest service through a variety of mediums Assist in Sales efforts with Sales and Marketing team Assist with any duties assigned by management Efficiently respond to phone calls, emails and walk in guests in a timely manner Give breaks to team-members when needed Meet with interested guests for showings or VIP tours Receive and process payments and other cash handling duties as necessary Ensure proper organization of any paperwork Sell attractions passes using a Point-of-Sale system Resolve guest concerns, and/or pass along to management depending on the situation Meet regularly with Management and team members to discuss ways in which to improve operations Perform Park opening and closing procedures, including bank out of cash drawers. wristbands Assist facility staff with emergency and medical response, or be the point person in the absence of management Enter data and make modifications through MS Office Suite Will assist with events (car shows, banquets, special events) when called upon Assist in maintaining park cleanliness and sanitization Teach and coach team members on a ongoing basis Enforce city and Dezerland Park Orlando policies Complete additional duties as assigned by supervisor
Requirements
- Applicant must be at last 18 years of age
- Applicant must have a High School Diploma or equivalent
- Applicant must have a valid Driver's License and a "safe" driving record
- Fluency in speaking, reading, and writing English
- Outgoing, energetic, and enthusiastic
- Must possess excellent customer service skills
- Experience coordinating rentals and/or events
- Minimum availability of 4 weekdays per week; must be available to work a flexible schedule which may include nights, weekends, and holidays.
- Reliable transportation is required
Responsibilities
- Provide exceptional guest service through a variety of mediums
- Assist in Sales efforts with Sales and Marketing team
- Assist with any duties assigned by management
- Efficiently respond to phone calls, emails and walk in guests in a timely manner
- Give breaks to team-members when needed
- Meet with interested guests for showings or VIP tours
- Receive and process payments and other cash handling duties as necessary
- Ensure proper organization of any paperwork
- Sell attractions passes using a Point-of-Sale system
- Resolve guest concerns, and/or pass along to management depending on the situation
- Meet regularly with Management and team members to discuss ways in which to improve operations
- Perform Park opening and closing procedures, including bank out of cash drawers.
- wristbands Assist facility staff with emergency and medical response, or be the point person in the absence of management
- Enter data and make modifications through MS Office Suite
- Will assist with events (car shows, banquets, special events) when called upon
- Assist in maintaining park cleanliness and sanitization
- Teach and coach team members on a ongoing basis
- Enforce city and Dezerland Park Orlando policies
- Complete additional duties as assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
