Team Member Service Director (Full-Time) - Chatham Ridge

Navion Senior Solutions•Chapel Hill, NC

About The Position

Chatham Ridge is looking for a Team Member Services Director who will assist in the direction of resident operations; lead and motivate employees in providing quality care and services to residents and maintain a high-level of customer satisfaction. Assist the Resident Care Consultant and AL/MC Director of Clinical Services/Resident Care Directors with educating the care staff in ensuring quality resident care is provided in a manner that upholds the organization’s philosophy and the well-being of the residents. Provide administrative support to the Executive Director and department heads; organize and maintain employee files; responsible for recruiting, hiring, benefits, administration, and general customer service duties. Acknowledge, utilize, and understand NC regulations and apply to all areas of the community. This is a Full-Time opportunity for YOU to join our team in supporting our residents with passion and care! Chatham Ridge has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll!

Requirements

CNA OR PCA
CPR Instructor Certified
Friendly, caring disposition with a desire to work with older adults
Must show leadership abilities and work independently, efficiently, and reliably
Effective communicator with the ability to appropriately respond to needs and concerns as needed
Computer proficient with in-depth experience in MS Outlook, Excel & Word
Good time management and organizational skills. Ability to prioritize and multi-task

Nice To Haves

One-year experience in the assisted living or human services field preferred.

Responsibilities

Assist in the direction of resident operations
Lead and motivate employees in providing quality care and services to residents
Maintain a high-level of customer satisfaction
Assist the Resident Care Consultant and AL/MC Director of Clinical Services/Resident Care Directors with educating the care staff in ensuring quality resident care is provided in a manner that upholds the organization’s philosophy and the well-being of the residents
Provide administrative support to the Executive Director and department heads
Organize and maintain employee files
Responsible for recruiting, hiring, benefits, administration, and general customer service duties
Acknowledge, utilize, and understand NC regulations and apply to all areas of the community