About The Position

As one of the most celebrated openings of 2024, be part of the legacy as a Team Member Experience Champion/ Human Resources Coordinator! Join us in creating a legacy within a brand where you can stay inspired with a team that will become family. The newest Conrad Hotel in Hilton’s luxury portfolio is now open in Orlando. Inspired by nature and fashioned for adventure, C onrad Orlando sits on the 1,100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating. The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining. Want to learn more? Hotel Website , Facebook , Instagram As a Team Member Experience Champion /Human Resources Coordinator, you would be responsible for assisting the Director and Managers of the department in the overall management and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Requirements

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Facilitates daily Human Resources operations in team member and labor relations, as well as team member relations programs/activities/initiatives.
  • Conducts professional in-person communication with hotel property team members as the greeter for the human resources department; r outes and distributes incoming requests as appropriate to HR Partners.
  • Supports Team Members with Benefits Resources and Enrollment Information; c onducts professional phone (via voice and text), as well as email communication with hotel team members related to Benefits and Enrollment; conducts timely follow-ups on communication as needed.
  • Oversees the data management system, including, but not limited to, entry and auditing of team member data, and generating and processing reports in Microsoft Excel.
  • Records employment transitions using programs to include TMX and Taleo; s upports team members with FMLA/LOA initial requests
  • Assists with team member requests and troubleshooting related to the LOBBY and the GO Hilton Team Member Travel Program.
  • Assists with the onboarding of new team members (including transitions and background check completion) to include scheduling for New Hire Orientation.
  • Supports the property’s uniform program.
  • Assists with special projects assigned by department management as needed.

Benefits

  • Access to pay when you need it through DailyPay
  • Medical Insurance Coverage – for you and your family
  • Mental health resources including Employee Assistance Program
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel program: 100 nights of discounted travel
  • Parental leave to support new parents
  • Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
  • 401K plan and company match to help save for your retirement
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
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