Team Manager-1944

Panera Bread•Skokie, IL

18h•Onsite

About The Position

Panera is seeking a Team Manager to be a key contributor to the success of their bakery-cafes. This role involves a wide range of responsibilities aimed at ensuring both customers and associates have a great experience. Team Managers are responsible for developing people, managing team performance, and fostering a warm, inclusive, and authentic Panera team culture. As part of the bakery-cafe's management team, the Team Manager reports directly to the General Manager or Operating Partner and oversees specific areas of the bakery-cafe, such as food cost management, drive-thru, delivery, or catering operations. Panera Bread operates over 2,000 bakery-cafes across the U.S. and Canada, offering handcrafted meals made with fresh artisan bread and a commitment to serving food free of items on their 'No No' List. The company also emphasizes community involvement, addressing hunger through initiatives like Panera Cares community cafes, day-end donations, and partnerships with local non-profit organizations.

Requirements

Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
Demonstrated ability to run great shifts
At least 18 years of age
Must submit to a background check

Nice To Haves

1+ year(s) of restaurant management experience preferred
ServSafe certification (or able to pass)

Responsibilities

Build our culture of Warmth, Belonging, Growth, and Trust.
Be an ambassador of our Guiding Values and Behaviors: Warmth for guests, Bold thoughts/brave actions, Own it, Win together, Inspire and celebrate, Rooted in respect.
Ensure extraordinary guest experiences.
Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
Build engaging relationships that lead to long-term, loyal customers.
Help your bakery-cafe grow and succeed.
Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
Train your team on food safety standards and ensure they are maintained.
Lead, manage, and develop your associates.
Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed.
Keep your team energized and engaged.
Recognize and celebrate individual and team achievements.
Oversee a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations.