Team Manager
About The Position
Panera is seeking a Team Manager to join their bakery-cafe team. This role is crucial to the success of the bakery-cafe, encompassing a wide range of responsibilities to ensure excellent experiences for both customers and associates. Team Managers are responsible for making every shift successful by developing staff, managing team performance, and fostering a warm, inclusive, and authentic Panera team culture. As part of the management team, the Team Manager reports directly to the General Manager or Operating Partner and may oversee specific areas such as food cost management, drive-thru, delivery, or catering operations. The ideal candidate is friendly, motivated, hard-working, and ready for a challenge and growth within the company.
Requirements
- Proven ability to direct, motivate, coach, and develop others in a fast-paced environment
- Demonstrated ability to run great shifts
- At least 18 years of age
- Must submit to a background check
Nice To Haves
- 1+ year(s) of restaurant management experience preferred
- ServSafe certification (or able to pass)
Responsibilities
- Build our culture of Warmth, Belonging, Growth, and Trust.
- Be an ambassador of our Guiding Values and Behaviors: Warmth for guests, Bold thoughts, brave actions, Own it, Win together, Inspire and celebrate, Rooted in respect.
- Ensure extraordinary guest experiences.
- Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
- Build engaging relationships that lead to long-term, loyal customers.
- Help your bakery-cafe grow and succeed.
- Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
- Train your team on food safety standards and ensure they are maintained.
- Lead, manage, and develop your associates.
- Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed.
- Keep your team energized and engaged.
- Recognize and celebrate individual and team achievements.
Benefits
- Competitive pay
- Eligible for a quarterly bonus
- Free Meals on shifts
- Career Growth Opportunities
- Paid vacation & holidays for full-time team members
- Medical, dental, vision, life insurance & 401(k) with match available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
