Team Manager, Contact Center
Walmart•Draper, UT
412d•$50,000 - $95,000•Remote
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About The Position
The Team Manager, Contact Center at Walmart is responsible for leading a team of associates in a high-volume environment, ensuring excellent customer service and achieving service level metrics. This role involves mentoring Team Leaders, managing team performance, and fostering a supportive and engaging work culture. The position requires strong communication skills, problem-solving abilities, and a commitment to driving results while maintaining a positive team dynamic.
