About the position
Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals—and help others do the same? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun! As a Team Manager at Panera, you are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Our Team Managers ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. Each Team Manager oversees a different part of the bakery-cafe, from food cost management to drive-thru, delivery, or catering operations.
Responsibilities
- Build our culture of Warmth, Belonging, Growth, and Trust.
- Be an ambassador of our Guiding Values and Behaviors: Warmth for guests, Bold thoughts, brave actions, Own it, Win together, Inspire and celebrate, Rooted in respect.
- Ensure extraordinary guest experiences.
- Build engaging relationships that lead to long-term, loyal customers.
- Coach and motivate your team to exceed your bakery-cafe's goals—for sales, speed of service, order accuracy, and cafe health.
- Train your team on food safety standards and ensure they are maintained.
- Lead, manage, and develop your associates.
- Hire and onboard new associates and provide ongoing training and development, including constructive feedback, as needed.
- Keep your team energized and engaged.
- Recognize and celebrate individual and team achievements.
Requirements
- Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
- Demonstrated ability to run great shifts.
- 1+ year(s) of restaurant management experience preferred.
- ServSafe certification (or able to pass).
- At least 18 years of age.
- Must submit to a background check.
Nice-to-haves
- Experience in the hospitality industry.
- Ability to work flexible hours, including nights and weekends.
- Commitment to health and food safety.
Benefits
- Competitive pay.
- Eligible for a quarterly bonus.
- Free Meals on shifts.
- Career Growth Opportunities.
- Paid vacation & holidays for full-time team members.
- Medical, dental, vision, life insurance & 401(k) with match available.
