POSITION SUMMARY Responsible for managing communications and providing administrative support to Loan Officers (and Branch Manager as necessary) in a fast-paced environment. The Team Loan Officer is expected to generate referral business to hand off to the Loan Officer to originate. The Team Loan Officer will be expected to be licensed in all states that the loan officer they support is licensed in and may assist with origination activities but will not be originating loans in their name. ESSENTIAL JOB FUNCTIONS Supports Loan Officers (and Branch Manager as necessary) in the following capacity: · Develop all LO correspondence, including but not limited to: o Manage birthday card database o Contact FSBO’s with mailings to contact o Develop all Flyers (i.e. listing and marketing) o Order postcards for all appraisals o Mail intro letters to all pre-quals o Mail thank you letters to all realtors for referrals o Manage monthly or quarterly newsletter for Los (including set up, mailings, and issuing deadlines for material) o Distribute Loan Status reports weekly to realtors o Email weekly rate sheet to realtor database o Call online applicants to obtain all info not provided o Call to report weekly loan status to customers o Responsible for providing critical updates to Buyers Agents/Listing Agents and Builders o Follow up with previous pre-quals to maintain contact with customers who have not closed o Thank you letters for business for newly closed clients · Work directly with team LOA to implement specific structures/detailed procedures to improve efficiency and productivity · Identify marketing need/training events and coordinate with Marketing and MSA · Update and maintain closed loan database monthly · Attend weekly team meetings and bi-weekly LO meetings · Attend joint sales calls to Realtors, Builders, MSAs · Spend time in your MSAs acting as an additional resource to the Agents · Lock in loans while LO’s are in field · Order appraisal and title and stack files in submission order on all new files before handing to processor (LO to review before hand off to processor) · Manage mortgage returns and top of minds · Track UTCs, closings, and lock expirations to meet deadlines · Running Credit Reports · Taking loan applications/Prequals · Inputting loan data from start to finish into Loan Origination System · Running loans through various systems · Loan file submission to underwriting · Other duties as assigned
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees