Team Leader

Mod Super Fast Pizza • Pompano Beach, FL

292d • $16 - $16 • Onsite

About The Position

A Store Coach is responsible for helping the General Manager drive overall store operations. Your leadership skill sets the tone in the store. The Store Coach is focused on store performance and leading all Squad to deliver the best MOD experience. You will coach, inspire, and demonstrate the MOD way. This position is a player/coach job which means you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind.

Requirements

• Candidates must have a minimum of 6 months in a Shift Captain position (any exceptions require RD approval) or 1 year of supervisory experience in a retail store or restaurant, ideally in a customer facing position
• Experience successfully leading, coaching, training, and motivating front line employees
• Ability to think strategically and act tactically
• Ability to stay calm and focused in busy restaurant operations
• Belief in our purpose, accepting of change and growth mindset
• Must be at least 18 years old
• Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date

Nice To Haves

• Demonstrated service leadership style and presence

Responsibilities

• Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
• Be a role model of outstanding customer service. Help create that fun MOD atmosphere our customers expect
• Coach Shift Captains to keep the energy high and create a positive on the shift
• Demonstrate, train and coach Squad in all methods for accomplishing store tasks
• Ensure all stations, product, and equipment are clean, well maintained and meet all quality standards
• Demonstrate knowledge of all Operational Standards and resources
• Inform the General Manager of performance issues. Listen to and resolve Squad member concerns in the absence of the General Manager
• Manage cash handling functions for the shift

Benefits

• Paid Sick Time (Washington Paid Sick Leave or Seattle Sick and Safe time where applicable)
• Paid Vacation of 10 days per year, accruing at 3.08 hours per pay period
• FREE pizza, salad, and beverages
• Pet insurance
• Discounted gym membership
• Free counseling sessions
• Medical, dental and vision insurance eligibility based on hours worked
• 401(k) retirement

What This Job Offers

• Career Level: Entry Level
• Industry: Food Services and Drinking Places