Team Leader

Catch Vibe Voice • New Orleans, LA

1d • $57,000 - $61,000

About The Position

Catch Vibe Voice is seeking a driven and strategic Team Leader to oversee daily operations, guide team performance, and ensure service excellence. This role is ideal for a professional who excels in leadership, performance management, and operational coordination. As a Team Leader, you will be responsible for motivating your team, optimizing workflows, maintaining quality standards, and contributing to the company’s overall growth objectives. You will serve as a key link between upper management and frontline staff, ensuring alignment with organizational goals.

Requirements

• Strong leadership and team management capabilities
• Excellent communication and interpersonal skills
• Strategic thinking with problem-solving abilities
• Ability to analyze data and drive performance improvements
• Organizational and time management skills
• Professional demeanor with a commitment to excellence
• Ability to work effectively in a fast-paced environment

Responsibilities

• Lead, supervise, and support a team to achieve performance targets
• Monitor productivity, quality, and service standards
• Conduct performance evaluations and provide constructive feedback
• Coordinate daily operations and ensure efficient workflow management
• Train and mentor team members to enhance skills and development
• Analyze performance metrics and prepare operational reports
• Implement company policies and maintain professional standards
• Foster a collaborative, accountable, and results-oriented work environment

Benefits

• Competitive salary ($57K – $61K annually)
• Clear pathways for professional growth and advancement
• Leadership development and skill enhancement opportunities
• Supportive and performance-driven work culture
• Stable full-time position in a growing organization
• Comprehensive onboarding and ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed