Team Leader- Canton West

Family Farm and HomeCanton, OH
3dOnsite

About The Position

The primary responsibility of a Family Farm and Home team leader is to learn the company’s culture by consistently supporting and strengthening the basic philosophies of the company. A team leader must have strong leadership skills with the ability to motivate and supervise team members. A team leader is a role model, a leader, problem-solver, and strategic thinker, who is required to manage her/his time to achieve budgeted goals. A team leader will help the store manager drive sales and profits through merchandising, inventory management, expense control, human resource management and controlling operating costs.

Requirements

  • A successful team leader must demonstrate excellent leadership and problem solving skills.
  • They will need to have good oral/written communication skills in order to effectively interact with customers, vendors and other associates.
  • A successful team leader needs to understand aggressive customer service and be team-oriented.
  • They will have good management and organizational skills.
  • They need to be detail oriented and able to handle multiple tasks in a fast-paced environment.
  • Team leaders must be able to stand for extended periods of time.
  • They are required to be able to move and handle boxes of merchandise and fixtures throughout the store.
  • They must be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
  • Finally, they will be able to work a flexible schedule including weekends, evenings, and holidays.

Responsibilities

  • Promote Family Farm and Home mission statement and family values.
  • Assist store manager in promoting an aggressive sales culture with an intense focus on superior customer service.
  • Maintains professionalism and positive store morale.
  • Responsible for assisting the store manager in the execution and performance of all store job responsibilities through associates and/or his or her own actions.
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Identifies current and future customer requirements by establishing rapport with actual as well as potential customers.
  • Establish relationships and support local community groups consistent with company values.
  • Solicits customers to sign up for Family Farm and Home Programs, i.e. loyalty program, extended warranties, financing and item of the month.
  • Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage.
  • Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures.
  • Protects team members and customers while maintaining the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment.
  • Assists store manager in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Assists store manager in maintaining consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures.
  • All other duties as assigned by store manager or company official.
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