Team Leader (Shipping Department) - 2nd Shift

Pelican•Torrance, CA

1d•Onsite

About The Position

The Team Lead supports the Shipping Department by coordinating daily tasks and distributing work assignments among the team. This role ensures that domestic and international shipments are prepared, scheduled, and completed efficiently and accurately. The Team Lead acts as a liaison between team members, carriers, internal departments, and customers. This role will also support the Department Supervisor with real-time shipment planning and execution.

Requirements

High School Diploma or equivalent preferred, with a minimum of three (3) years of experience in shipping, logistics, warehousing, or a comparable operational environment.
Minimum six (6) months of demonstrated experience leading, training, mentoring, or guiding team members in a formal or informal leadership, acting lead, or trainer capacity.
Proven ability to coordinate daily workflow, assign tasks, and lead team members in a fast-paced environment to meet productivity, quality, safety, and shipping accuracy standards.
Strong organizational, communication, and problem-solving skills, with the ability to clearly communicate work instructions, shipping documentation, and performance feedback verbally and in writing.
Ability and willingness to cross-train across shipping and warehouse functions, adapt to changing operational demands, and support coverage as business needs require.
Working knowledge of safe work practices and basic to intermediate proficiency with computer-based systems, including Microsoft 365 and internal shipping, inventory, or ERP systems; forklift certification required or ability to obtain within the initial trial period.

Responsibilities

Works closely with internal teams to confirm product readiness and resolve shipping-related issues.
Assists in the confirmation of shipment scheduling with Traffic Clerk.
Reviews and coordinates any special customer requirements in the shipment preparation process.
Prepare shipping documents including packing slips, bills of lading, and paperwork for domestic and international shipments.
Maintains and records shipping documents into internal systems.
Ensures compliance with company policies and shipping regulations.
Maintains a clean and organized work area and follows safety procedures.
Provides training and coaching to team members to enhance their skills and promote professional growth. Identifies opportunities for cross-training to increase team flexibility.
Oversee work performance and provides feedback and data to management to support performance reviews. Coaches team members on an ongoing basis. Inform management of all concerns as they arise.
Serves as a backup to team members in different departments or functions, ensuring seamless operations in their absence.
Ensures compliance with safety guidelines, company policies, and procedures.

Benefits

Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
401k plan – with immediate match
Great Benefits – several options including Pet insurance for our animal lovers.
Health Savings Account Contribution
Wellness Discount Program
Global Mental Wellness Program
Quarterly Employee Celebration Days
Peer to Peer Recognition Program
Service Recognition Program
Exceptional Employee Satisfaction Scores
Ample free parking with EV Charging Station
Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
Employee referral program – get paid to work with your trusted network.