Team Leader

Block by Block • Akron, OH

29d • $22

About The Position

Responsible for managing shift duties of the clean ambassadors while ensuring
compliance with all Block by Block standards, best practices, procedures, and
policies. Being fair and holding the team responsible for completing projects
and remaining productive. Responsible for communicating and leading daily shift
briefings while assigning duties and zones, reviewing events, weather, and
safety updates to Ambassadors. Providing excellent customer service in the
Special Improvement District and towards the team of Ambassadors. Provide
guidance and direction for the on-street and in-the-field operations.

Reporting: Must be able to provide written/ and or digital reports of broken
infrastructure, graffiti on private property, and provide a basic daily report
of accomplishments and tasks completed. Must be able to provide direction and
counsel to team members and report concerns to the Operations Manager.

Professionalism: Must maintain a positive, professional environment in full
compliance with applicable laws, regulations, policies, procedures, and overall
Block by Block standards of expected professionalism. Clean, neat, and buttoned
up.

Block by Block is an equal-opportunity employer. We celebrate diversity and are
committed to creating an inclusive environment for all employees. Reasonable
accommodations may be made to enable individuals with disabilities to perform
essential functions.

We are proud to offer the following benefits:
Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term
and Long-Term Disability, Life, and Accidental Death and Dismemberment,
Critical Illness, and Accident.
Paid time off: Vacation, Sick Time and/or PTO (Only where required by local
requirements and contract agreements), Paid Leave (only where required by
law), Holidays (only where required by contract agreement), Floating Holidays
(only where required by contract agreement), Birthday Pay (eligible after one
year of service at most locations unless otherwise stated in CBA), Jury Duty
(only where required by law).
Other: 401K Retirement Savings Plan

Requirements

• Prior managerial/supervisory experience
• Ability to drive a truck with a trailer attached
• Special project/Maintenance background - fixing banners, pressure washers, and operating other machines
• Valid Driver's License
• Must have the physical capacity to traverse continuously during an eight-hour shift, with normal breaks (two fifteen-minute, and one thirty-minute meal break)
• Must be able to work outdoors in all conditions with the provided inclement weather gear
• Lift between 50-70lbs
• Must be able to speak, read, and write the English language in order to create basic reports
• Must be proficient in computer usage and in Microsoft Office products

Nice To Haves

• Customer service + Hospitality
• Ability to drive and operate a vehicle
• Landscaping + Pressure washing
• Ability to work outdoors in ALL weather conditions

Responsibilities

• Managing shift duties of the clean ambassadors
• Ensuring compliance with all Block by Block standards, best practices, procedures, and policies
• Being fair and holding the team responsible for completing projects and remaining productive
• Communicating and leading daily shift briefings while assigning duties and zones, reviewing events, weather, and safety updates to Ambassadors
• Providing excellent customer service in the Special Improvement District and towards the team of Ambassadors
• Providing guidance and direction for the on-street and in-the-field operations
• Providing written/ and or digital reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed
• Providing direction and counsel to team members and report concerns to the Operations Manager
• Maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures, and overall Block by Block standards of expected professionalism

Benefits

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Other: 401K Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed