Team Leader Hangry Joe's Lynchburg

Hangry Joe's Hot Chicken • Lynchburg, VA

8d

About The Position

We are looking for an experienced and passionate Team Leader to join our team.

As a Restaurant Supervisor, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

To be successful as a restaurant Supervisor you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests. This position generally works from 6 PM Until 2 AM, must be available over weekends and holidays.

You will also assume a variety of responsibilities and duties such as helping the manager with recruiting and hiring restaurant staff, training, overseeing food quality, as well as greeting and serving restaurant guests and supporting service.

Requirements

• Ideally, 2+ years of experience as a Restaurant Supervisor or similar role
• Ideally, 2+ years of experience customer service management
• Computer literacy
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Responsibilities

• Supervise and oversee the entire restaurant operation on you shifts
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Assist manager in monitoring food cost and maintain inventory
• Assist manager in Controling costs and minimize waste
• Encourage and nurture a positive working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed