Team Leader

Elder's ACE HardwareDunlap, TN
4dOnsite

About The Position

The Retail Leadership Team sets a leadership example for our associates by delivering best-in-class helpfulness to our customers and ensuring the store is well-stocked, neat, and clean for the ultimate Elder's experience. The Team Leader should perform whatever task is necessary to ensure the store’s success. This includes basic tasks such as loading, sweeping, cashiering, etc. when necessary Provides exemplary leadership on the sales floor with emphasis on customer service. Always projects a positive, enthusiastic view of Elder’s. Helps keep the store staff focused on important tasks such as routinely completing the four Duty Lists, promptly putting out freight, completing projects, and working on any store specific tasks. Especially in the Store Manager’s absences, sees that customers are well served and that all staff is productive and completing the proper tasks efficiently. Maintains at least one department at exceptional level as to set standard for other department heads. Opens and/or closes on a regular basis. Stays current on his/her personal development/training plan. Assists in training including continuously enforcing the principles of The Six E’s and, if assigned, performing the responsibilities of the Training Coordinator.

Requirements

  • Minimum 1 year retail experience in a supervisory role
  • Available to work one weekend day per week and 1-2 evenings
  • Physical requirements: standing or fast-paced walking throughout the shift, lifting up to 80lbs, bending, pushing/pulling, breaking down boxes, climbing ladder, etc.
  • Drive forklift as needed

Nice To Haves

  • Work experience in a hardware or home improvement store a big plus.

Responsibilities

  • Delivering best-in-class helpfulness to customers
  • Ensuring the store is well-stocked, neat, and clean
  • Performing tasks necessary to ensure the store’s success (loading, sweeping, cashiering, etc.)
  • Providing exemplary leadership on the sales floor with emphasis on customer service
  • Projecting a positive, enthusiastic view of Elder’s
  • Helping keep the store staff focused on important tasks
  • Ensuring customers are well served and staff is productive in the Store Manager’s absence
  • Maintaining at least one department at an exceptional level
  • Opening and/or closing on a regular basis
  • Staying current on personal development/training plan
  • Assisting in training and enforcing the principles of The Six E’s

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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