Team Leader

Benchmark Human Services-NH•Manchester, NH

8d•$23 - $26

About The Position

Join Benchmark Human Services as a Team Lead to support individuals’ services, safety, and pursuit of their personal goals! Homes are located in Manchester, Concord, Weare, Bedford, Raymond, Bow, Pembroke, NH. Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our dynamic, community based, high behavioral programs require strong leadership to run safely and successfully. In 2025, Benchmark Human Services celebrates 65 Years of Stories ! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves. The Team Lead will perform all the functions of a DSP and assists the Residential Manager in ensuring quality of services provided, health and safety of the individuals served, and DSP training, support, and supervision.

Requirements

High School Diploma or equivalent
Valid Driver's License
Access to a vehicle in good operating order + proof of auto insurance

Nice To Haves

Experience working with individuals with developmental disabilities preferred

Responsibilities

Assist with DSP training, support, and supervision.
Support of program and house specific orientation functions
Support of staff training
Mentorship of new staff during shadowing period
Ongoing coaching and role modeling for staff
Support of staff meetings
Help develop and manage staffing schedule in accordance with Plan of Care.
Assist with management of program and individual documentation as required
Completion, collection, review, submission, and/or tracking of documentation
Assist with individual medication and healthcare coordination functions
Assist in finances
Responsible for ensuring that the individual’s home is safe, clean and in good repair.
Monitor proper diet, meal planning and shopping
Ensure that monthly safety drills are conducted
Assisting in crisis situations
Must report any suspected abuse, neglect or exploitation immediately to supervisor or department head.