Team Leader

Jenis Splendid Ice Creams LLC. • Atlanta, GA

11h • Onsite

About The Position

Jeni's Splendid Ice Creams is seeking part-time Team Leaders to join their Ashford Lane team. Jeni's, a B Corp founded in 2002, is dedicated to crafting exceptional ice creams and fostering community through its scoop shops. Team Leaders are integral to this mission, leading shifts and serving as role models for other team members. The role involves scooping and serving ice cream, preparing waffle products, managing cash registers, maintaining shop cleanliness, and handling ice cream inventory. This position offers valuable real-world business and entrepreneurship experience within a supportive environment, along with opportunities for career growth in a expanding company. Jeni's values diversity, talent, hustle, guts, resilience, and empathy, believing these differences contribute to team strength and creativity.

Requirements

• Exhibit passion for community
• An eye for detail
• A willingness to clean (a lot)
• Stamina (to serve people in long lines)
• Ability to work in a fast-paced environment
• The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
• Resourceful and calm when challenges come up
• Have great judgment, common sense, and be skillful interpersonally
• Familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
• Available to work weekends, late nights (past 11 p.m.)
• Reliable, on time, and ready to hustle for every shift
• Committed to the well-being of their shop team, their community, and the environment around them

Responsibilities

• Lead shifts
• Scoop and serve ice cream to customers
• Make waffle products
• Run the register with cash management responsibilities
• Keep the shop clean
• Change out buckets of ice cream
• Perform other important, related tasks
• Serve the ice cream Time magazine calls “the best in America”
• Act as a role model for other team members
• Provide consistent, world-class service to every single customer

Benefits

• Competitive compensation
• Opportunities for growth within a growing company
• If the average hourly earnings are less than $16 per hour in a two-week pay period, Jeni's will add the difference to the person’s paycheck so that their average hourly earnings reach $16 per hour for that pay period

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed