Team Leader

LION'S CHOICE•O’Fallon, MO

3d•Onsite

About The Position

Under general supervision, the Team Leader assists the General Manager in all operational & financial aspects of the restaurant. The Team Leader helps with the staffing, equipment, product control, guest service & general upkeep of the restaurant. Business will be conducted through open communications with guests, auditing & coaching team members.

Requirements

Management level experience in the food service industry preferred.
Experience with Microsoft applications including Outlook, Word, & Excel.
Must be able to work weekdays, weekends, nights, & holidays as required.

Nice To Haves

Quick-thinker, anticipates/solves issues with excellent organizational, decision-making & guest service skills.
Ability to communicate professionally in verbal & written form with guests, team members, & vendors.
Ideal candidate is resourceful, innovative, enthusiastic, creative, outgoing, & passionate about achieving success.
A positive style of management which encourages team member retention & promotes teamwork.
Must be trustworthy, loyal, & be able to make decisions in the best interest of the company.

Responsibilities

Supervise preparation, cooking, & serving of food with utmost concern for food quality.
Assist with weekly work schedule & set-up organization of crew to properly handle business for different shifts.
Order inventory & supplies, & check deliveries for accuracy; process invoices for payment.
Properly complete weekly team member payroll sheets.
Ensure delivery of the highest levels of guest service & resolve all guest complaints.
Oversee store safety & implement proper sanitation practices.
Ensure proper cash handling & reporting of all monies to the corporate office.
Provide on-the-floor supervision to oversee line production & guest service.
Assist in, coaching, training, motivating, evaluating crewmembers as necessary.
Make a positive contribution to the profits of the company.
Oversee the completion & accuracy of store reporting.
Coach, train, & motivate Crew Members to help them devel op skills.