Team Leader - Vet Tech
About The Position
The Veterinary Technician – Team Leader is both a skilled technician and a compassionate leader. This individual plays a vital role in supporting excellent patient care while fostering a positive, accountable, and collaborative team culture. This is a hands-on leadership position. You will work alongside your team on the floor, guiding daily workflow, mentoring staff, and helping create an environment where everyone feels supported and set up for success. You will partner closely with the Hospital Supervisor and Human Resources to ensure our team members are trained, engaged, and aligned with SVSS standards and values. We are looking for someone who leads by example, communicates with clarity and kindness, and takes pride in building strong teams.
Requirements
- Meets all requirements of a Veterinary Technician and/or Client Services role.
- Demonstrated knowledge and skill in: adaptability, change management, decision-making, customer service, interpersonal relations, oral communication, problem-solving, systems thinking, teamwork, initiative, and attention to detail.
- Ability to orient and train team members as needed.
- Exemplifies leadership through professional appearance, punctuality, and adherence to uniform standards.
- Handles stress and pressure with poise and tact.
- Maintains a friendly, professional demeanor at all times.
- Upholds confidentiality and ethical standards.
- Effectively addresses staff and client concerns.
- Strong interpersonal, communication, and organizational skills.
- Proficient in computers, Microsoft Office Suite, Gmail, and able to quickly learn new systems.
- Knowledgeable in proper medical terminology and common medical abbreviations.
- Fluent in reading, writing, and speaking English.
Nice To Haves
- Strong leadership presence with a supportive, coaching approach.
- Excellent communication and interpersonal skills.
- Highly organized, detail-oriented, and solutions-focused.
- Comfortable making decisions in fast-paced environments.
- Manages stress professionally and with poise.
- Proficient in medical terminology and veterinary systems.
- Committed to confidentiality and ethical practice.
- Takes pride in work, holds self-accountable, and genuinely cares about team success.
Responsibilities
- Provide Exceptional Patient Care
- Deliver high-quality nursing care to surgical and hospitalized patients
- Assist in procedures and surgeries, including anesthesia monitoring and recovery
- Administer medications and support pain management protocols
- Maintain detailed and accurate medical records
- Educate clients with empathy and professionalism regarding procedures and aftercare
- Ensure compliance with safety, pharmacy, and controlled substance regulations
- Help maintain a clean, organized, and safe treatment environment
- Lead, Mentor, and Support the Team
- Supervise and guide the technical team during daily operations
- Establish priorities and maintain smooth, efficient workflow
- Foster strong communication between front and back staff
- Support onboarding and hands-on training of new team members
- Help identify growth opportunities and encourage continued development
- Participate in interviews and hiring decisions in partnership with leadership
- Provide coaching, feedback, and accountability in a respectful and constructive manner
- Promote teamwork to maximize doctor efficiency and patient care
- Champion a Positive Culture
- Demonstrate professionalism, approachability, and emotional intelligence
- Maintain a calm, steady presence in a fast-paced surgical environment
- Model respect for clients, patients, and coworkers at all times
- Encourage open communication and proactive problem-solving
- Help create a workplace where people feel heard, supported, and motivated
- Ensure Safety & Compliance
- Support OSHA compliance and safe handling of equipment and materials
- Ensure timely reporting of workplace incidents
- Maintain strict confidentiality regarding patients and clients
- Follow legal and regulatory guidelines in client communication
- Maintain vigilance regarding patient safety and facility security
- Support Operational Excellence
- Assist in maintaining efficient medical record systems
- Coordinate daily floor flow to support timely room entry and patient care
- Provide input on staffing and workflow improvements
- Assist in troubleshooting medical equipment
- Support marketing efforts and help strengthen relationships with referring veterinarians
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
