Team Leader- Used Firearms

Bass Pro Shops • Sevierville, TN

442d

About The Position

The Team Leader at Bass Pro Shops operates a business within a business, focusing on the daily operations of the used firearms department. This role encompasses buying, selling, and providing customer service related to firearms, ensuring compliance with all regulations and maintaining a customer-satisfaction culture to achieve sales goals and maximize profits.

Requirements

• High school diploma or GED required; associate's degree preferred.
• 2-4 years of experience in the firearms industry or related field.
• Must be 21 years of age and able to safely handle firearms.
• Good understanding of retail operations and computer systems.
• Ability to appraise and know the marketable value of used firearms.
• Strong work ethic and ability to multitask.

Nice To Haves

• Experience in customer service and negotiation skills.
• Knowledge of current firearms models and trends.

Responsibilities

• Evaluate and appraise used firearms, demonstrating knowledge of fair market values and professional negotiation skills.
• Initiate all 4473 forms with customers and conduct final checks of applicable company, state, and federal forms prior to firearm transfers.
• Maintain inventory through daily buying and cultivate leads for potential purchases of gun collections.
• Comply with all local, state, and federal firearms regulations as an employee of an ATF FFL licensed dealer.
• Conduct monthly ATF compliance audits and company-required audits.
• Merchandise used firearms and proactively arrange merchandise for optimal sales.
• Collaborate with the Internet Specialist to recommend firearms for posting that will achieve high margins and sell quickly.
• Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, and negotiation skills.
• Provide high-quality customer service on the sales floor and assist with customer inquiries and issues.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Vision insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED