Team Leader (Telco)

Remote People • Traverse City, MI

3d • Onsite

About The Position

We’re looking for experienced Outbound Sales Team Leaders to drive performance, coach high-impact sales teams, and deliver consistent revenue results in a fast-paced BPO environment.

Requirements

• 3–5 years BPO experience
• At least 3 years as a Team Leader handling Outbound Sales
• Direct experience managing Outbound Sales campaigns
• Strong understanding of dialer operations and sales funnel management
• Proven leadership and coaching skills

Nice To Haves

• Telco sales experience preferred

Responsibilities

• Lead and manage an Outbound Sales team to hit and exceed targets
• Oversee outbound sales campaigns with a strong focus on conversion and productivity
• Monitor dialer performance and sales funnel metrics (connect, pitch, conversion)
• Coach, motivate, and develop agents through regular performance feedback
• Ensure compliance with sales quality and process standards
• Provide performance insights and reports to management

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees