Team Leader Support Services - Full Time

Frontier Health • Kingsport, TN

42d

About The Position

Coordinates routine operational activities within the service assignment. Provides orientation and training for specific support staff.

Requirements

• High School Diploma/GED required.
• Verbal/written communication skills.
• Knowledge of office equipment and basic office procedures.
• Skilled in use of all major computer applications.
• Punctual with consistent/reliable attendance history.

Nice To Haves

• Coursework in general office skills and computer classes preferred.
• Experience in medical office setting preferred.

Responsibilities

• Facilitate the flow of information among team members.
• Provide leadership and coordinate the workflow in assigned positions.
• Provide temporary coverage to ensure each location staffing needs are met.
• Review work for accuracy, completeness, and compliance with established Administrative Services Policy and Procedures.
• Ensure that all consumer records are prepared and maintained in an accurate, current, and complete manner as required by licensure code, funding source, and Frontier Health's Policy and Procedures.
• Maintain consistent and ongoing contact with Administrative Coordinator and Division Director.
• Record and inform Administrative Coordinator and Division Director of any and all workflow issues that occur.
• Train, coach and mentor support staff in their specialized area of office procedures.
• Communicate with professional and clinical teams within the location concerning consumers.
• Process location specific reports on a routine basis.
• Performs other administrative duties such as locking/unlocking doors, typing, filing, faxing and collecting documents to be shredded, etc.
• Maintains strict confidentiality of all knowledge gained through contact with consumers.
• Attends and participates in regularly scheduled staff meetings and in-services and individual program planning staffing meetings, as needed.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees