Team Leader Retail Services

OhioHealth • Columbus, OH

1d

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: Works under the direct supervision of the Area Manager and Supervisors as assigned. Assists in the day-to-day leadership and direction of the operation with, and in the absence of the Manager/ Supervisor. Assists with the training and evaluation of employees as assigned. Assists Manager in daily operations to achieve optimum cost controls in an effort to maximize revenue and minimize cost. Serves as front-line worker as necessary. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Requirements

• High School or GED (Required)
• Good human relations.
• Knowledge of high quality food preparation and service.
• Safe and sanitary food handling techniques.
• Two years Experience in a high quality, high volume food service operation.

Responsibilities

• Supervises and directs the daily activities of any cost center in the absence of the Manager/Supervisor.
• Performs all duties required of workers and routinely works a line position during peak hours.
• Helps to develop coworkers, providing a leadership role in promoting team efforts.
• Maximum motivation of employees, 2-way communication and sharing of ideas to improve service to customers.
• Assists in monitoring and evaluation of services, qualities, operation costs and revenue generation.
• Suggests modification as clientele or environment changes.
• Assists Manager in employee training and scheduling, enforces policies and procedures, disciplines as appropriate.
• Contributes to managers writing of performance reviews.
• Assists by performing specialized to routine duties normally performed by a supervisor or manager such as closing out cash registers, checking tray line, performing food quality checks, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED