Team Leader - Residential Mental Health - Niles

Thresholds•Niles, IL

57d•$57,100 - $64,500

About The Position

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 6-8 Community Support Specialists (CSS) as they provide mental health services in the community and within the Niles Apartments residence. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team. Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. The Team Leader meets with the apartment property manager, residents, community retailers, and neighbors in the community to educate them about mental health and resolve issues as they arise. The Team Leader also collaborates closely with other mental health organizations and programs within Thresholds. Team Leaders contribute to the program's network of resources by establishing and maintaining community relationships. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills that support living independently in the community, such as unit management, community integration, coping skills, medication education and management, and socialization skills. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. You will also manage and participate in a rotating on-call schedule to respond to clients' needs. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

Requirements

Passion for mental health advocacy
Strong communication and teaching skills
Adaptability to staff and client needs
Superb time management and organizational skills
Willingness to provide on-call coverage to a residential program that operates 24/7
High school diploma or GED certificate and 5 years of supervised clinical experience
Bachelor's degree in Psychology, Social Work, or related field
Bachelor's degree in an unrelated field and 2 years of supervised clinical experience
Master's degree in Psychology, Social Work, or related field

Nice To Haves

Previous supervisory experience preferred

Responsibilities

Supervise a dynamic team of 6-8 Community Support Specialists (CSS)
Share case management duties within the team
Work directly with clients, providing guidance
Grow the clinical skills of your CSS team
Meet with the apartment property manager, residents, community retailers, and neighbors in the community to educate them about mental health and resolve issues as they arise
Collaborate closely with other mental health organizations and programs within Thresholds
Establish and maintain community relationships
Remove barriers to mental healthcare through case management
Help clients strengthen daily living skills that support living independently in the community, such as unit management, community integration, coping skills, medication education and management, and socialization skills
Engage and motivate your staff
Provide direct feedback
Coach staff to meet billing targets
Drive collaboration on client care
Help staff work through challenges
Manage and participate in a rotating on-call schedule to respond to clients' needs

Benefits

Competitive pay - $57,100 - $64,500 annually
Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
Dental insurance, vision insurance,â¯4 medical insurance plans
403(b) retirement plan with 3% employer match
Robust employee assistance program (EAP)
Mileage reimbursement
Public service loan forgiveness
Cell phone reimbursement (up to $50/month)
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and license renewal