Team Leader - Community Mental Health

Thresholds•Chicago, IL

59d•$64,600 - $69,000

About The Position

Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Community Support Specialists (CSS) as they provide mental health services in the community. This includes sharing case management duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of your CSS team. Team Leaders hold a unique position within Thresholds: they provide direct service while keeping an eye on the overarching goals of the program. [second sentence blurb from individual programs during intake with TA to add flair/specificity about what they're working toward.] Team Leaders contribute to the program's network of resources by establishing and maintaining community relationships. You and your team will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. You will collaborate with clients to create plans for symptom management and teach coping skills that support clients in reclaiming their lives. Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff to meet billing targets, drive collaboration on client care, and help staff work through challenges. [You will also manage and participate in a rotating on-call schedule to respond to clients' needs.] Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.

Requirements

Passion for mental health advocacy
Strong communication and teaching skills
Adaptability to staff and client needs
Superb time management and organizational skills
A valid driver's license, current car insurance, and a car for daily use
Willingness to provide transportation to clients
Master's degree in Psychology, Social Work, or related field

Nice To Haves

Licensed clinician (LSW, LPC, LCSW, LCPC, LCP)
Previous supervisory experience

Responsibilities

Supervise a dynamic team of 3-6 Community Support Specialists (CSS)
Share case management duties within the team
Lead by example while working directly with clients
Provide guidance and grow the clinical skills of your CSS team
Establish and maintain community relationships
Remove barriers to mental healthcare through case management
Connect clients with resources and help them navigate complex systems
Help clients strengthen daily living skills
Drive clients to appointments and other necessary locations
Collaborate with clients to create plans for symptom management
Teach coping skills
Engage and motivate staff
Provide direct feedback
Coach staff to meet billing targets
Drive collaboration on client care
Help staff work through challenges
Manage and participate in a rotating on-call schedule
Share knowledge of harm reduction, trauma-informed care, and evidence-based practices