Team Lead
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About The Position
The Team Lead is a part of our club’s leadership team and is responsible for creating a clean, safe, and enjoyable environment for both members and team members. This position focuses on driving the club’s success and profitability through spearheading sales efforts, providing effective leadership, delivering exceptional member service, and managing and controlling expenses. A key responsibility of the Team Lead role is overseeing the guest experience and serving as the first point of contact for new member prospects. This role will have impact on the entire member lifecycle from the new member onboarding experience to ongoing retention efforts. By fostering a positive and supportive atmosphere, this role contributes to overall member satisfaction and success of the club.
