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Team Lead

$33,800 - $33,800/Yr

Planet Fitness - Hesperia, CA

posted 2 months ago

Full-time - Entry Level
Hesperia, CA
Amusement, Gambling, and Recreation Industries

About the position

The Team Lead position at Planet Fitness is a full-time role focused on assisting in the oversight of gym operations to ensure a positive member experience and the financial success of the club. This role involves direct interaction with members, staff management, and support for the Club Manager, making it a key position in the gym's operational hierarchy.

Responsibilities

  • Assist in member service oversight ensuring all staff provide excellent customer experience.
  • Engage with potential members and provide gym tours.
  • Facilitate member service issues and questions.
  • Provide backup support to the Club Manager as needed.
  • Oversee cleanliness and appearance of the gym.
  • Manage marketing efforts and ensure staff are trained on current promotions.
  • Assist in ordering supplies, maintaining inventory, and tracking reports.

Requirements

  • Strong customer service skills.
  • Strong communication, organizational, and leadership skills.
  • Basic computer proficiency.

Benefits

  • Employee Recognition Program
  • Advancement Opportunities within the manager pipeline.
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