Team Lead

2020 Companies•Temple, TX

8d•Onsite

About The Position

As a Team Lead, you are responsible for successfully growing and managing a team of Energy Pros representing an energy service provider, Reliant Energy. As a "Selling Manager", you will lead by example with personal sales while also building a sales team. You will effectively train, coach and mentor reps on delivering sales training, brand awareness, product knowledge, sales techniques, and assist with any issues.

Requirements

High School Diploma or GED required
Demonstrated long-term excellent sales performance
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends, and holidays as needed
Able to work autonomously with excellent time management skills

Responsibilities

Oversee management of multiple locations in retail big box stores.
Motivate a team of Sales Associates (Energy Pro’s) to engage with consumers about Reliant solutions.
Assess client needs and find opportunities to improve energy efficiency.
Teach your Energy Pro’s to uncover consumer desires, deliver catered solutions, and overcome objections.
Collaborate with your team to accomplish sales goals and celebrate success.
Deliver superior sales results with an exceptional customer experience.
Courteously welcome customers, offer assistance, assess needs and suggests products
Meet or exceed personal sales goals on a monthly basis
Train team members
Assist team members with closing sales
Overall team production
Professionally resolve customer complaints; escalate as appropriate
Client deposit follow-up
Ensure compliance with Company policy and procedures
Accurately submit work schedules to Manager for approval
Accurately track inventory receipt and count as appropriate
Responsible for accurately tracking and communicating all activity to Retail Operations
Perform all other duties as assigned