Team Lead

Tecovas•Rogers, AR

1d•Onsite

About The Position

Tecovas is looking for a talented Part-Time Team Lead to contribute to a profitable and customer-centric environment through team development and management of total store operations. This role supports product flow and applies merchant and customer service skills to curate a compelling in-store experience. Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike. The company was founded out of a love for cowboy boots, their time-honored craftsmanship, rich materials, and traditional styling. Each pair of Tecovas boots is crafted by hand in over 200 steps, committed to classic construction techniques. With 42 retail stores and growing, Tecovas aims to be the most welcoming brand in western goods, hiring passionate, humble, positive, and talented people.

Requirements

2+ years Retail Management experience
Must be available to work 15-20 hours per week
Exceptional leadership, selling, and customer service skills
Strong merchant skills and a history of delivering financial results
Proven record of hiring and developing great talent
Experienced in coaching, counseling & conflict resolution
Independent, proactive, results-driven work ethic
Utmost character, honesty, and transparency
High School Diploma required
Must be at least 18 years of age or older
Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
Ability to deliver excellent customer service while implementing loss prevention practices
Able to lift up to 30lbs regularly and perform store maintenance tasks
Must have reliable transportation
Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Nice To Haves

College Degree preferred

Responsibilities

Supports the Store Manager in recruiting, hiring, and retaining top talent
Supports the Store Manager in creating and maintaining a succession strategy
Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities
Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
Cultivates an environment of genuine customer connection
Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
Facilitates an energized pace, positive service environment and team development
Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer
Facilitates the sharing of product knowledge
Upholds stock-to-sales processes, presentation standards, and manages product placement
Maintains an effective store structure, floor plan, and appropriate fixture usage
Upholds and ensures compliance with shipments, transfers and restock standards
Adheres to and develops awareness around internal and external Loss Prevention procedures
Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision