Team Lead Altoona

Goodwill Brand • Altoona, PA

6d • Onsite

About The Position

Job Purpose: To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Requirements

• High School Diploma or GED preferred
• Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee
• Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints

Responsibilities

• Assist Store Manager
• Assist Assistant Manager
• Day-to-day store operations
• Store performance in meeting or exceeding budget
• Operating in compliance with company standards, policies, and procedures
• Opening/closing the store
• Daily bank deposits
• Keeping register stocked with the adequate change
• Addressing customer/donor needs/complaints

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED