TEAM LEAD - ENTRY-LEVEL MANAGEMENT - Training Included
Planet Fitness•Fargo, ND
15d
About The Position
Responsible for assisting in the oversight of gym operations to ensure positive member experience and financially successful club.
Requirements
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
Responsibilities
- Assist in member service oversight making sure all staff are always providing great customer experience.
- Very involved in all front desk related tasks
- Greet/meet potential members and provide gym tour
- Assist to facilitate member service issues and questions.
- Provide backup support to Club Manager as needed.
- Assist overseeing cleanliness and appearance of gym
- Assist in managing marketing efforts.
- Making sure staff is aware and trained on all current marketing promotions.
- Assist in ordering supplies, keeping inventory and tracking reports as needed.
- communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
- actively listens to customers (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
- recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- demonstrates tact and skill in all interactions while using appropriate behavior and language.
Benefits
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
