Team Lead

Goodwill BrandHuntingdon, PA

About The Position

Job Purpose: To assist the Store Manager and Assistant Manager with the day-to-day store operations and store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures. Responsible for opening/closing the store, daily bank deposits, keeping register stocked with the adequate change, addressing customer/donor needs/complaints.

Requirements

  • Experience working in the Customer Service Industry and one year of supervisor experience or 6 months as a Goodwill Team Lead Trainee.
  • Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.

Responsibilities

  • assist the Store Manager and Assistant Manager with the day-to-day store operations
  • store performance in meeting or exceeding budget while operating in compliance with company standards, policies, and procedures
  • Responsible for opening/closing the store
  • daily bank deposits
  • keeping register stocked with the adequate change
  • addressing customer/donor needs/complaints
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