Team Lead Used Firearms

Bass Pro Shops • Lone Tree, CO

19h • Onsite

About The Position

The Team Lead operates a business within a business, specifically the used firearms business. This role encompasses the daily operations of buying, selling, and providing firearms customer service. The position requires initiating all 4473 forms with customers and conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred. The Team Lead is expected to foster a fair-trade environment and a customer-satisfaction selling culture, with the goal of achieving monthly sales targets and maximizing profit through the acquisition and sale of pre-owned firearms. Bass Pro Shops is North America’s premier outdoor and conservation company, founded in 1972. The company offers premier destination retail, outdoor equipment manufacturing, and world-class resort destinations. In 2017, Bass Pro Shops merged with Cabela’s. They also operate White River Marine Group and Big Cedar Lodge. Bass Pro Shops is recognized as a national leader in protecting habitat and introducing families to the outdoors.

Requirements

• High School Diploma or equivalent experience
• 2-4 years experience
• Must be 21 years of age
• Safely handle firearms
• Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms
• Good understanding of retail
• Knowledge of computers
• Background in current firearms models
• Able to appraise and know the marketable value of used firearms
• Must have a great work ethic
• Ability to multi task

Responsibilities

• Operate the daily operations of the used firearms business.
• Manage the buying, selling, and firearms customer service phases of the business.
• Initiate all 4473 forms with customers.
• Conduct the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
• Create a fair-trade environment focusing on a customer-satisfaction selling culture.
• Reach monthly sales goals to achieve maximum profit through buying, selling, and trading pre-owned firearms.
• Evaluate and appraise used firearms exhibiting knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge.
• Control used firearm inventory and obtain the highest percentage margin based on negotiated acquisition.
• Maintain inventory through daily buying and cultivating leads for potential buying of gun collections outside of the store.
• Maintain awareness of local auctions, estate sales, and any other avenue of supply.
• Comply with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer.
• Conduct monthly ATF compliance audits and company required audits.
• Merchandise used firearms and be proactive in the arrangement of merchandise.
• Partner with Internet Specialist recommending to post those firearms that will achieve the highest potential margin and sell quickly.
• Interact and communicate with Regional Gun Library Managers and the corporate used firearm merchandising team.
• Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates and changes, negotiation skills, providing resources to properly identify used firearm values, and other educational aspects of the used firearm business.
• Participate in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.
• Provide highest quality customer service on the sales floor and assisting with customer phone calls.
• Develop relationships with customers in answering questions about their firearm, quoting a price for their firearm or a retail price of firearms.
• Respond and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Perform all other duties as assigned.

Benefits

• Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED